Blog
The Onbixo blog
Ideas and practical notes on user onboarding, activation, and the product we're building.
Product
Product
Resource center content: what to put in, what to cut
A resource center should hold five or six answers, not your whole help center. How to pick the items from your ticket queue, order them and cut dead ones.
Product
Onboarding flow targeting rules: who sees what, when
Onboarding flow targeting rules, in practice: pick the condition not the persona, group rules with ANY and ALL, cap how often a flow fires, and test it.