Answer questions before they become tickets.
The same "how do I..." questions, over and over. Deflect them in-app with inline tooltips, an always-on resource launcher, and getting-started checklists, so users help themselves and your inbox goes quiet.
The same questions, again and again.
A support queue full of "where is X" and "how do I Y" is a queue full of questions the product could have answered itself. Every repetitive ticket is time your team does not spend on the hard problems, and a user who had to wait for an answer they needed right now.
Deflect the question in-context.
Explain it right next to the confusing thing.
Put a tooltip on the input or control people get stuck on, so the answer is right there instead of in a docs page nobody opens, or a ticket nobody wanted to file.
- Inline help on any element
- Hover, click, or hotspot
- Answers the question before it is asked
A help hub that is always one click away.
An always-on launcher gives users their checklist, relaunchable tours, and help links in one quiet button, so they find answers in-app without contacting support.
- Self-serve help, in-app
- Relaunch any flow on demand
- Your resource center, no second tool
Guide setup so it never goes wrong.
A getting-started checklist walks users through configuration correctly the first time, heading off the setup mistakes that generate the most tickets.
- Step-by-step setup guidance
- Auto-completes as users act
- Fewer "it is not working" tickets
Answers in the product, drafted for you.
OnbiAI answers your team's questions from your docs for free, and drafts the tooltips and resource-center links that deflect the repetitive ones - so the same question stops reaching your inbox.
- Free, docs-grounded answers in the assistant
- Draft the in-app help that deflects tickets
- Write clear microcopy without a blank box
How do I add a help center to my app?
Add a resource center - an always-on launcher with help links and your flows. I can draft one and jump you to the editor. Here's the doc too.
Turn repetitive tickets into self-serve answers.
Free forever to start. Add inline help, a launcher, and setup checklists, live in one line.
Every plan includes OnbiAI - draft flows, targeting and audiences with AI